The future of Delivery

Airlines are navigating the transition to the Offer-Order-Settle-Deliver (OOSD) model.

Understanding the role of a robust Delivery Management System (DMS) is crucial. Standard Departure Control Systems (DCS) no longer meet the needs of modern operations.

This new research by T2RL and Ink Innovation provides unique insights into developing and implementing a future-proof delivery management framework.

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T2RL Ink Innovation Delivery whitepaper

In the Delivery in an Order Management World research, you’ll discover:

Key elements of delivery management in the OOSD model: Understand the essential components required to transition from DCS to a modern DMS (Delivery Management System).

The evolution of delivery management for airlines: Learn how the transition to OOSD presents both challenges and opportunities for enhancing customer experience.
Strategies for implementing modern delivery management: Discover actionable insights on how airlines can adopt new delivery management practices to increase profitability.

How Ground Operations can join and influence the OOSD conversation. Regardless of the commercial model, key passenger handling processes must still be carried out.

About T2RL

Travel Technology Research Limited (T2RL) is the market leader in evaluating, selecting, and contracting commercial and operational solutions and services for airlines.

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About Ink

Ink Innovation, a travel IT provider, specialises in advancing the Retailing Delivery System (RDS) to evolve standard Departure Control Systems (DCS). We work with airlines and airports to offer web-based, cloud-integrated solutions, including biometrics, mobile, and self-service devices, enhancing operations and integrating legacy systems into modern frameworks.